Introduction

Welcome to AlpineHost's guide on uploading or transferring website files using Plesk. This guide is designed to help beginners and those with limited technical knowledge manage their website files effectively. We’ll walk you through each step of the process using clear instructions, so you can easily upload or transfer your website files. If you encounter any issues, our support team is here to help at support@alpinehost.ch or info@alpinehost.ch.

Accessing Plesk

To begin managing your website files, you first need to access your Plesk control panel.

1. Log into Your Plesk Account:

   • Open your web browser and navigate to your Plesk login page. This URL is usually provided by AlpineHost.
   • Enter your username and password, then click Log in.
    

2. Navigate to the Websites & Domains Section:

   • After logging in, you’ll land on the Plesk dashboard.
   • Find and click on Websites & Domains from the main menu to access your website management options.
    

Uploading Files Using the Plesk File Manager

Plesk's File Manager is a simple tool for uploading and managing your website files directly through your web browser.

1. Open the File Manager:

   • In the Websites & Domains section, locate your domain name.
   • Click on File Manager to open the file management interface.
    

2. Navigate to the HTTPdocs Directory:

   • The httpdocs folder is the main directory where your website files should be uploaded.
   • Double-click on httpdocs to open this folder.
    

3. Upload Your Files:

   • Click the Upload button in the top menu of the File Manager.
   • Select the files from your computer that you want to upload. You can upload multiple files at once if needed.
   • Once you’ve selected the files, the upload process will start automatically.
    

4. Verify Uploaded Files:

   • After the upload is complete, ensure your files appear in the httpdocs directory. These files are now live and accessible via your website.
    

Transferring Files via FTP in Plesk

For larger files or when you need to upload multiple files, using FTP (File Transfer Protocol) is recommended.

1. Create an FTP Account:

   • In the Websites & Domains section, click on FTP Access.
   • Click on Add FTP Account to create a new FTP account. Fill out the required details, such as the username, password, and the directory you want the account to access.
    

2. Connect Using an FTP Client:

   • Download an FTP client like FileZilla and install it on your computer.
   • Open FileZilla and enter your domain as the Host, along with your FTP username and password.
   • Click Quickconnect to connect to your server.
    

3. Transfer Files:

   • In FileZilla, the left side shows your local files (your computer), and the right side shows your server files (your website).
   • Drag and drop files from the left (your computer) to the httpdocs folder on the right (your server).
    

Editing Files Directly in Plesk

Sometimes, you might need to make quick changes to your files directly in Plesk.

1. Locate the File to Edit:

   • In the File Manager, find the file you want to edit.
   • Right-click the file and choose Edit in HTML Editor or Edit in Text Editor, depending on the type of file.
    

2. Make and Save Changes:

   • The file will open in an editor where you can make the necessary changes.
   • After making your changes, click Save to apply them.
    

Troubleshooting Common Issues

Here are some common issues you might encounter and how to resolve them:

1. Upload Errors:

   • If you experience errors during upload, check the file size limits on your server. For large files, use FTP instead of the File Manager.

2. Permissions Issues:

   • If your files don’t display correctly on your website, it could be a permissions issue. Right-click the file in the File Manager and select Change Permissions to adjust as needed.
    

3. FTP Connection Problems:

   • Ensure that your FTP details are correct. If you’re having trouble connecting, double-check your firewall settings to make sure it’s not blocking the FTP connection.

Contacting Support

If you’re having trouble at any step of the process, don’t hesitate to reach out to us. Our support team is ready to assist you!

• Support Email: support@alpinehost.ch
• Information Email: info@alpinehost.ch

Conclusion

By following this guide, you should be able to upload and manage your website files using Plesk with ease. Whether you’re using the File Manager for quick uploads or FTP for larger transfers, Plesk provides a user-friendly environment for managing your website. Remember, if you run into any issues, AlpineHost’s support team is here to help!